Frequently Asked Questions

Frequently Asked Questions

Find answers to some of our most frequently asked questions about shopping with Romance Boutique Secrets. If you need additional assistance, our team is always happy to help.

Do you have physical store locations?
Yes! You can shop with us in person at our Montclair and Riverside, California locations. Visit our Store Locations page for addresses and current store hours.

Can I check if an item is available in-store?
Yes. Product availability may vary by location. We recommend contacting the store before visiting if you are looking for a specific item, size, color, or style.

Do you offer help with shapewear sizing and fittings?
Yes. Our team can assist you with finding the right size and compression level for your needs. Visit one of our stores for personalized assistance.

Do you ship orders?
Yes. We offer shipping on eligible online orders. Shipping times and options are displayed during checkout. Please see our Shipping Policy for additional information.

Is my order shipped discreetly?
We understand the importance of privacy. Orders are packaged with discretion in mind.

What is your return or exchange policy?
For hygiene and safety reasons, return and exchange eligibility varies by product category. Please review our Return Policy before purchasing.

Can I order online and pick up in-store?
Store pickup availability may depend on the item and location. Available fulfillment options will be shown during checkout.

Do you sell gift cards?
Yes! Romance Boutique Secrets gift cards are a perfect option when you’re not sure what to choose. 

Do you carry plus sizes?
Yes. We carry a variety of plus-size lingerie, shapewear, costumes and other styles. Availability varies by product and location.

How can I contact Romance Boutique Secrets?
Visit our Contact Us page for assistance with an order, product, sizing question or general inquiry